Avaya Workforce Optimization Select Is Setup to Use Pacific Time

question 1

Multiple Choice

Avaya Workforce Optimization Select is setup to use Pacific Time. An agent is located in the eastern Time zone and the supervisor is located in Mountain Time zone. When supervisor views the particular agent interaction, in which time zone will the call start time be showing?

• A) Mountain Time
• B) Pacific Time
• C) System Time
• D) Eastern Time

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Definitions:

Workaholic

An individual who has a compulsion to work excessively and obsessively, often to the detriment of their personal health and relationships.

Leisure Time

Free time not consumed by work or essential activities, allowing individuals to engage in hobbies, relaxation, or other personal interests.

Project Deadlines

Specified dates by which a project or task must be completed.

Physically Fit

Being in good health and having the endurance and strength due to regular physical activity.