In Terms of Adding Value to the Business, Which One

question 7

Multiple Choice

In terms of adding value to the business, which one of the following describes service operation s contribution?

• A) The cost of the service is designed, predicted and validated
• B) Measures for optimization are identified
• C) Service value is modeled
• D) Service value is visible to customers

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Definitions:

Manubrium

The broad upper part of the sternum, with which the clavicles and the first two ribs articulate.

Clavicle

A long bone that serves as a strut between the shoulder blade and the sternum or breastbone.

Sternal Body

The long, flat middle portion of the sternum (breastbone) that connects the rib bones via costal cartilages and provides structural support to the chest cavity.

Thoracic Vertebrae

The segment of the vertebral column located in the torso, between the cervical vertebrae and lumbar vertebrae.