What Is the Purpose of the 'Problem Management' Practice

question 199

Multiple Choice

What is the purpose of the 'problem management' practice?

• A) To protect the information needed by the organization to conduct its business
• B) To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors
• C) To align the organization's practices and services with changing business needs through the ongoing identification and improvement of services
• D) To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

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Definitions:

Progesterone

A female steroid hormone primarily produced by the ovary.

Estrogen

A female sex hormone; when produced during ovulation, estrogen causes a buildup of the lining of the uterus (womb) to prepare it for a possible pregnancy.

Ovary

A female reproductive organ in which ova (eggs) are produced, as well as hormones like estrogen and progesterone.

Bulbourethral Glands

Small glands located on each side of the urethra in males that produce a pre-ejaculate fluid that lubricates and neutralizes acidity in the urethra.