Which Is a Key Requirement for a Successful Service Level

question 179

Multiple Choice

Which is a key requirement for a successful service level agreement (SLA) ?

• A) Using individual metrics that relate to the service catalogue
• B) Using bundled metrics to relate performance to outcomes
• C) Using single-system-based metrics that relate to outputs
• D) Using an agreement between the service provider and service supplier

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Definitions:

MP

Stands for "Member of Parliament," but in a logical context, it refers to a deductive pattern of reasoning where a specific conclusion is inferred from a general rule and a specific case.

Conj

An abbreviation for "Conjunction," a logical operator that connects two conditions or propositions where both must be true.

Inference Forms

Patterns of reasoning where specific statements lead logically to a conclusion.

MP

In logic, MP refers to Modus Ponens, a form of argument that if a conditional statement ('If P then Q') is accepted, and P is affirmed, then Q must also be affirmed.