Refer to the exhibit. 
In which two stages of the customer journey should the Business Architect start the engagement? (Choose two.)
Definitions:
Legislative Branch
One of the three branches of government responsible for creating and enacting legislation or laws.
Statutory Law
Laws that have been written and enacted by legislative bodies, such as Congress or state legislatures.
Public Law
Law that involves suits between private individuals or groups and their government.
Pet Store
A retail business establishment that sells domestic animals and pet-related products and services.
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