Which Is the Correct Combination of Service Management Terms Across

question 114

Multiple Choice

Which is the correct combination of Service Management terms across the Lifecycle?

• A) 1A, 2B, 3C, 4D
• B) 1C, 2D, 3A, 4B
• C) 1C, 2B, 3A, 4D
• D) 1B, 2C, 3D, 4A

---

Definitions:

Internal Data Sources

Sources of data that originate from within the organization, including sales records, customer databases, and financial documents.

Simple Random Sampling

A type of sampling in which everyone in the target population has an equal chance of being selected.

Internal Company Data

Information collected from within an organization, used for analysis, decision-making, and strategic planning.

Competitive Intelligence

The systematic gathering of data about strategies that direct and indirect competitors are pursuing in terms of new-product development and the marketing mix.