A Technician Received a Call That the Network Printer Was

question 280

Multiple Choice

A technician received a call that the network printer was printing garbled text. The technician printed a test page from several users' workstations and received the same result. The technician then ran a diagnostic on the printer, and everything passed. After uninstalling the printer from a user's workstation and then reinstalling it, the printer is now working properly. Which of the following was the cause of this issue?

• A) The font was changed by the user in the printing preferences.
• B) There were several print jobs hung in the queue.
• C) The toner level in the printer was extremely low.
• D) Drivers on the users' workstations were out of date.
• E) The print server spooler file was corrupt.

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Definitions:

Experiments

Controlled procedures carried out to study the effects of variable manipulation on a particular system or subject, often used to establish causal relationships.

Case Studies

Research method involving an up-close, in-depth, and detailed examination of a particular case within a real-world context.

Developmental Milestones

Specific functional and physical abilities that most children achieve by a certain age, used to assess development progress.

Norms

Shared expectations or rules within a society or group that guide behavior and beliefs, often unspoken and learned through social interaction.