Natalie's Customers Are Usually Interested in Features That Help Their

question 67

Multiple Choice

Natalie's customers are usually interested in features that help their companies appear more "high-tech" while at the same time reducing costs. With respect to the purchase decision process, these prospects are driven primarily by:

• A) Physical buying motives
• B) Rational buying motives
• C) Emotional buying motives
• D) Irrational buying motives
• E) A combination of rational and emotional

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Definitions:

External Locus of Control

A psychological concept where individuals believe that external forces or circumstances beyond their control significantly influence their life events.

Emotion-Focused Coping

A stress management strategy where individuals try to reduce the negative emotional responses associated with stress.

Cortisol Levels

A measure of the concentration of cortisol, a hormone released by the adrenal glands in response to stress.

Blood Pressure

The pressure of circulating blood against the walls of blood vessels, crucial for maintaining life.