____________ Refers to the Use of Customer Driven Processes Enabled

question 139

Multiple Choice

____________ refers to the use of customer driven processes enabled by the latest web technology to co-create value with customers.

• A) Customer Relationship Management (CRM)
• B) Sales 2.0
• C) Web 2.0
• D) E-commerce
• E) Social Networking

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Definitions:

Circular Reasoning

A logical fallacy in which the conclusion of an argument is also one of its premises, offering no actual evidence.

Social Psychology

The field that systematically studies the nature and causes of human social behavior.

Theoretical Perspective

A specific point of view used by researchers to approach and understand phenomena, based on certain assumptions and frameworks.

Fashion Design

The art of applying design, aesthetics, clothing construction, and natural beauty to clothing and its accessories.