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Kathy is getting ready to close her sales call. She is not sure the prospect is quite ready so she goes over the benefits of the product and how it meets the customer's needs prior to asking for the order. This is an example of the:
Perceptual Styles
Individual differences in the way people perceive, understand, and interpret their sensory experiences.
Environment
The surrounding conditions, influences, or forces which affect the existence and development of an organism or entity.
Sense of Hearing
The ability to perceive sound by detecting vibrations through the ear.
Unilateral
Pertaining to or affecting only one side, or undertaken by only one side of a party or parties involved.
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