Although Many Companies Try to Deal with Disappointed Customers by Calling

question 38

Multiple Choice

Although many companies try to deal with disappointed customers by calling them immediately, written messages are also used to

• A)​promote good relations.
• B)formally confirm follow-up procedures.
• C)establish a record of the incident.
• D)All answer choices are reasons for written messages.

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Definitions:

Safe Distribution

The allocation of resources or assets in a manner that minimizes risk and ensures the security of such distribution.

Account Balances

The amounts in financial accounts at a specific point in time, representing resources, obligations, or ownership equity.

Liquidation

The process of bringing a business to an end and distributing its assets to claimants.

Account Balances

The amounts of money present in or owed on a company's accounts at any given time.