__________ Is Defined as a Business Philosophy Aimed at Defining

question 37

Multiple Choice

__________ is defined as a business philosophy aimed at defining and increasing customer value in ways that motivate customers to remain loyal.

• A) Lifetime value management
• B) Customer orientation
• C) Market orientation
• D) Customer relationship management
• E) Retention management

---

Definitions:

Guns

Firearms that are designed to discharge projectiles (bullets, shot, or slugs) for a variety of purposes including defense, hunting, and sport shooting.

Aggression

Behavior intended to harm or intimidate others, which can be physical, verbal, or non-verbal in nature.

Empathy

The capability to comprehend and empathize with someone else's emotions.

Displacement

A defense mechanism where negative emotions are redirected from their original source to a safer target.