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Zander Was Dissatisfied with the Service He Received from a Car

question 15

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Zander was dissatisfied with the service he received from a car repair shop, so the next time his car needed service, he went to a different place. Zander exhibited which behavior?


Definitions:

Wooden Leg

A prosthetic limb made of wood used to replace a missing leg.

Kinesthetic Intelligence

The ability to use one's body effectively to solve problems or perform tasks, as identified in Howard Gardner's theory of multiple intelligences.

Social Competence

Empathy for others combined with sensitivity and effective social skills.

Daniel Goleman

A psychologist and author known for popularizing the concept of emotional intelligence with his book "Emotional Intelligence."

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