The Least Profitable 10% to 20% of Customers Can Reduce

question 7

True/False

The least profitable 10% to 20% of customers can reduce profits by 50% to 200% per account.

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Definitions:

Group Insurance

A type of insurance policy that covers multiple individuals under one contract, commonly offered to employees by their employers.

Group Sales Presentation

A sales pitch or demonstration presented to multiple decision-makers or potential buyers at once.

Credibility

The quality of being trusted and believed in, often achieved through consistency, reliability, and accuracy in actions and statements.

Technical Jargon

Specialized language used by professionals in a particular field that may be difficult for outsiders to understand.