Examlex
Top firms audit both their own and their competitors' service performance on a regular basis by collecting ________ measurements to probe customer satisfaction.
Committed
Showing a strong dedication or allegiance to a cause, activity, or job.
Interview
A technique in which the researcher asks respondents a series of questions to gather data on the variables of interest.
Organization
A structured group of people who come together to meet a common set of goals, through a division of labor and function, within a hierarchy of authority.
Creative
Characterized by originality of thought or inventiveness; having the ability or power to create.
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