Scott Is a Salesperson Who Works to Maximize the Number

question 76

Multiple Choice

Scott is a salesperson who works to maximize the number of critical encounters with his customers in order to encourage effective dialogue. Which of the four sequential components of effective follow-up is Scott utilizing?

• A) Interact
• B) Connect
• C) Understand
• D) Relate
• E) Encourage

---

Definitions:

Aerobic Respiration

The metabolic process of breaking down substrates with oxygen to produce ATP, carbon dioxide, and water as by-products, occurring in mitochondria.

Isotonic Contraction

A type of muscle contraction in which the muscle changes length while the tension remains constant, usually resulting in movement.

Action Potential

A rapid increase and decrease in the electrical charge across a cell's membrane, allowing nerve cells to communicate.

Muscle Tension

The force generated by a muscle or group of muscles during contraction, resisting stretching or loading.