According to the Textbook, Why Should a Salesperson Have a Good

question 25

Multiple Choice

According to the textbook, why should a salesperson have a good knowledge of the company he or she works for and the industry in which it competes?

• A) It helps to ensure consistent levels of value-added service to customers.
• B) Knowing the company's history provides valuable context for understanding its current strategy.
• C) Knowing the industry will provide the salesperson with competitive salary information.
• D) Company and industry knowledge are two areas that customers often use to test new salespeople at the beginning of a relationship.

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Definitions:

Employee Discounts

Reduced prices offered to workers of a company for its products or services.

Normal Selling Price

The usual cost at which goods or services are sold to the public, under regular business conditions without any discount or rebate.

Child Support

Financial payments made by a non-custodial parent to a custodial parent, guardian, or state to support the child’s well-being and living expenses.

Taxable Income

Taxable Income is the portion of an individual's or corporation's income used to determine how much tax is owed to the federal, state, or local government.