What Are Questions Designed to Limit the Customer's Responses to One

question 99

Multiple Choice

What are questions designed to limit the customer's responses to one or two words called?

• A) open-end
• B) evaluative
• C) closed-end
• D) probing

Assess the accuracy and implications of statistical tests and measurements.

Understand the factors that can hinder effective listening and the importance of avoiding these barriers.

Recognize the role and impact of nonverbal communication cues in interpersonal interactions.

Understand the significance of physical setup and arrangements in conveying communicational messages.

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Definitions:

Directly Affected

Individuals or entities that experience the immediate consequences or benefits of an action or decision.

Economic Responsibility

The obligation of an organization to act in ways that serve both its own interests and the interests of its stakeholders, ensuring its actions maintain or enhance the economic status and conditions of its stakeholders.

Social Responsibility

The obligation of organizations or individuals to act in ways that benefit society at large, beyond their own interests or profits.

Customer Responsibility

The obligation of customers to act in a manner that respects the terms of service, policies, and ethical considerations of transactions with businesses.