When Planning to Demonstrate a Product for a Buyer, What

question 49

Multiple Choice

When planning to demonstrate a product for a buyer, what should a salesperson do?

• A) make sure that the product being demonstrated is typical of what is being recommended and that it is in good working order
• B) to facilitate up-selling, demonstrate the top-of-the-line model with every possible feature the buyer would want
• C) to increase involvement, suggest that the buyer perform the demonstration
• D) to replicate the customer experience and build rapport, the salesperson should not handle the product before the demonstration

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Definitions:

Intent

The state of mind directing actions towards a specific objective, significant in law, indicating the purpose behind an action.

Adaptation

The process of adjusting or modifying something or someone to make it suitable for a new use or purpose.

Timing

The selection of the most opportune moment to initiate or execute an action, which can greatly affect the success or failure of an endeavor.

Mineral Rights

The legal rights to explore for and produce the minerals underneath a piece of land.