One of the Critical Components to Making a Sale Is

question 64

True/False

One of the critical components to making a sale is to listen. .

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Definitions:

Test Retest Reliability

A measure of consistency where the same test is administered to the same group at two different points in time to assess the stability of the results.

Internal Consistency

A measure of the reliability of a psychological test or survey, reflecting the extent to which all items assess the same characteristic.

Face Validity

The extent to which a test or measurement appears effective in terms of its stated aims to those taking or observing it, on the surface level.

Construct Validity

The degree to which a test or instrument measures the theoretical construct it is intended to measure.