According to the Textbook, Which of the Following Best Summarizes

question 44

Multiple Choice

According to the textbook, which of the following best summarizes a salesperson's responsibility for customer training?

• A) Salespeople should focus on selling and leave the training to the training experts.
• B) Salespeople should encourage customers to provide their own training.
• C) Salespeople should always use training as a bargaining tool when trying to get the buyer to make a purchase.
• D) Salespeople should be involved either directly or indirectly in the training process unless otherwise specified by the customer.