The Use of Salesforce Automation Tools Such as CRM Programs

question 96

True/False

The use of salesforce automation tools such as CRM programs adds value at the third component of effective follow-up, which is know.

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Definitions:

E-commerce

The buying and selling of goods and services over the internet, encompassing a variety of transactions, including online retail and electronic payments.

Business Purposes

The underlying reasons for which a company or an individual engages in business activities, typically to earn profits and achieve growth.

Transactions

Financial activities or dealings between parties, such as buying, selling, or the exchange of assets, that affect the financial statements of a business.

B2C

Business-to-Consumer, a sales model where businesses sell products or services directly to individual consumers.