What Does Setting Proper Goals and Objectives as Part of the Self-Leadership

question 76

Multiple Choice

What does setting proper goals and objectives as part of the self-leadership process do for a salesperson?

• A) It establishes priorities for actions to be taken to achieve objectives.
• B) It sets the tone for how the salesperson will deal with his or her customers.
• C) It generates commitment based on the principles of participative management.
• D) It determines which strategies will be most effective to be successful.

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Definitions:

Restraining Forces

Factors that resist or oppose change within an organization, hindering its progress and adaptation.

Driving Forces

Factors that actively contribute to the movement, change, or development of certain processes or outcomes.

Unfreezing

The initial phase in the change process where existing behaviors, attitudes, or norms are challenged and destabilized.

Lewin's Basic Change Model

A three-stage theory of change that describes the process as unfreeze, change, and refreeze, used to manage change within an organization.