As a Sales Manager for a Medium-Sized E-Commerce Company, You

question 24

Multiple Choice

As a sales manager for a medium-sized e-commerce company, you realize that frequent training is important because of the dynamic nature of the industry. Fortunately, you know that the outcomes, intended or otherwise, of sales training could include:

• A) improved customer relations
• B) better morale and control
• C) increased sales
• D) reduced turnover
• E) all of the above

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Definitions:

Government Mandated

Requirements or regulations imposed by a governmental authority that businesses or individuals must comply with.

Corporate Social Responsibility

A business model where companies integrate social and environmental concerns in their operations and interactions with their stakeholders.

Scope of Management

The range of activities, responsibilities, and functions that managers are required to perform in guiding an organization towards its objectives.

Home-Country Standards

The regulatory and legal requirements or cultural norms from an individual's or corporation's country of origin that influence their operations abroad.