The Process That Individuals or Groups Go Through to Select

question 126

Multiple Choice

The process that individuals or groups go through to select, purchase, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and desires is known as ________.

• A) the consumer decision-making process
• B) the family life cycle
• C) cognitive dissonance
• D) consumer behavior
• E) extended problem solving

---

Definitions:

Routine Request

A routine request is a standard or regular request for information, services, or action within an organization or between businesses.

Direct Approach

Message organization that starts with the main idea (such as a recommendation, a conclusion, or a request) and follows that with supporting evidence.

Main Idea

A specific statement about the topic of a message.

Deadlines

Specific dates or times by which tasks must be completed or submissions made.