The Poor Quality of American Products in Comparison to Japanese

question 104

True/False

The poor quality of American products in comparison to Japanese products in the 1980s led to the ISO quality revolution in American industry.

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Definitions:

Defense Mechanism

Psychological strategies used by individuals to cope with reality and maintain self-image.

Unconscious Insecurity

A feeling of lack of confidence or assurance that operates below one's conscious awareness, affecting behavior and perception.

Reaction Formation

A defense mechanism in which an individual unconsciously replaces an undesirable or anxiety-inducing emotion or impulse with its opposite.

Excessive Self-Love

An inflated sense of one's own importance or abilities, often leading to a lack of empathy for others and an excessive need for admiration.