What Type of Software Do Salespeople Use to Track All

question 86

Multiple Choice

What type of software do salespeople use to track all aspects of customer interaction?

• A) TQM (total quality management)
• B) CRM (customer relationship management)
• C) DRM (direct response management)
• D) PR (public relations)
• E) JIT (just in time)

Understand the concept and utility of calculated fields and rows in PivotTables.

Recognize the impact of filtering data in PivotTables and PivotCharts on the display of data.

Grasp the basics of creating and configuring PivotTables and PivotCharts, including selecting data and placing fields.

Implement strategies to compact and streamline PivotTables for better usability.

---

Definitions:

Demand Curve

An illustrated chart that represents how the price of a good or service affects its demand within a certain period.

Trimalleolar Fracture

A type of ankle fracture that involves all three malleoli of the ankle bones.

Displaced

Refers to something forcefully moved or put out of its usual or proper place, often used in medical contexts, like bone fractures.

Lower Leg

The part of the leg between the knee and the ankle, comprising the tibia and fibula bones.