Each of the Following Is an Example of a Customer

question 110

Multiple Choice

Each of the following is an example of a customer contact point except:

• A)a brand's website.
• B)a friend who recommends a brand.
• C)a brand's Instagram page.
• D)a sales clerk at a retail store.

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Definitions:

Financial Stability Oversight Council

The Financial Stability Oversight Council is a United States federal government organization established to identify risks to the financial stability of the United States, promote market discipline, and respond to emerging threats to the stability of the U.S. financial system.

Financial Crisis

A financial crisis is a situation where the value of financial institutions or assets drops significantly, leading to a loss of wealth and potentially an economic recession.

Emerging Risks

Potential threats or dangers that are newly developing or becoming more significant in a particular industry or environment.

Federal Trade Commission

A government agency established to prevent fraudulent, deceptive, and unfair business practices in the marketplace.