Which of the Following Statements Would Best Replace the Opening

question 58

Multiple Choice

Which of the following statements would best replace the opening of the above message?

• A)I am a regular customer at Kian and have always enjoyed the interactive shopping environment and modern and functional designs in your stores.
• B)I was always a huge fan of the furniture at Kian and have bought several products from your stores. However, I am very disappointed with my new purchase.
• C)Some pieces of a bookcase that I recently bought from your store broke during assembly. Please arrange to give me a complete refund of the price of the bookcase or a voucher for the same amount.
• D)I expect a full and complete refund or voucher for the price of the bookcase that I recently bought. Considering that it broke during assembly and is useless to me, don't you think that my request is only fair?
• E)I am a regular customer at Kian and have always enjoyed the interactive shopping environment and modern and functional designs in your stores. However, my latest experience has been less than satisfactory.

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Definitions:

Salvage Value

The estimated residual value of an asset at the end of its useful life.

Useful Life

The estimated time period that an asset is expected to be used before it is fully depreciated or deemed no longer useful.

Depreciation Expense

An accounting method of allocating the cost of a tangible asset over its useful life to reflect its decrease in value over time.

GAAP

Stands for Generally Accepted Accounting Principles, which are a common set of accounting standards and procedures that companies must follow when they compile their financial statements.