Examlex
Staff acting as Cinderella or the seven dwarfs at Disney theme parks are part of the service environment.
Decentralization
The distribution of decision-making power away from a central authority, allowing for more localized or divisional decision control.
Organization Structure
The arrangement of roles, responsibilities, and relationships within an organization, determining how information flows and decisions are made.
Chief Purchasing Officer (CPO)
A high-ranking executive responsible for managing an organization's procurement processes and policies.
Total Cost of Ownership
The comprehensive assessment of the direct and indirect costs and benefits related to the purchase of any capital investment, such as computer equipment, software, or systems.
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