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To Make Data Collected from Customer Satisfaction Surveys Useful, a Company

question 42

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To make data collected from customer satisfaction surveys useful, a company should do which of the following?


Definitions:

Forecast Error

The difference between predicted outcomes and actual events, often analyzed in business and economics to improve forecasting techniques and accuracy.

Stockout

A situation where demand cannot be fulfilled due to the unavailability of the product, often leading to lost sales.

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