Which of the Following Statements About Zappos Is Most Accurate

question 194

Multiple Choice

Which of the following statements about Zappos is most accurate?

• A) Zappos limits its inventory to a selection of high-end fashion footwear.
• B) Zappos makes recommendations for purchases based on past ones and even the device being used to shop.
• C) Zappos can guarantee overnight shipping to all its customers because they know ahead of time what they will be charged for express service.
• D) Zappos is so successful because it has chosen a single mission to "sell shoes and only shoes."
• E) Zappos offers a 30/60/90 return policy whereby refunds are based on how long you have had the shoes.

---

Definitions:

Emotional Wellness

The ability to successfully handle life's stresses and adapt to change and difficult times.

Mood-enhancing Chemicals

Natural or synthetic substances that can alter mood and emotional states, often influencing feelings of happiness and well-being.

Higher-intensity Exercise

Physical activity performed at a vigorous effort level, significantly elevating heart rate and enhancing cardiorespiratory fitness.

Total Calories

The overall amount of energy, measured in calories, provided by the consumption of food and drink.