During the Sales Presentation, the Prospect Interrupted the Salesperson's Presentation

question 228

Multiple Choice

During the sales presentation, the prospect interrupted the salesperson's presentation and said, "Wait a minute. This looks like it's going to cost too much." The salesperson responded, "I think you'll be delighted with how relatively inexpensive this program is. I'll address the subject of price in just a moment." Which objection-handling technique has the salesperson used?

• A) acknowledge and convert the objection
• B) postpone
• C) agree and neutralize
• D) denial
• E) ignore the objection

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Definitions:

Low Sociability

A trait characterized by a lack of interest or engagement in social interactions.

Low Conscientiousness

characterizes individuals who may display a lack of diligence, organization, and dependability in their behavior and work ethic.

Cue

A signal or stimulus that influences a person's behavior, often triggering a response based on prior knowledge or experience.

Stimulus

Something that evokes a specific functional reaction in an organ or tissue.