Which of the Following Characteristics of Electronic Commerce Creates Customer

question 209

Multiple Choice

Which of the following characteristics of electronic commerce creates customer value by contributing to time and place utility?

• A)Electronic commerce makes products and services available to customers faster.
• B)Comparison shopping is easier in the marketspace than in the marketplace.
• C)Customers can shop in the marketspace anywhere at any time.
• D)Products available in the marketspace are more easily customized.
• E)Consumers can tell marketers exactly what they want in the marketspace.

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Definitions:

Steak Tartare

A dish consisting of finely chopped or ground raw beef, often served with onions, capers, seasonings, and an egg yolk.

Service Dimensions

The various aspects of a service that affect the customer's perception and satisfaction, including reliability, responsiveness, assurance, empathy, and tangibles.

Restaurant Manager

A person responsible for overseeing the daily operations of a restaurant, including food quality, customer service, and staff management.

Instrumental Support

Practical or tangible aid provided to someone, often in the form of resources or services, to help them achieve goals or solve problems.