Which of the Following Statements Is False

question 39

Multiple Choice

Which of the following statements is false?

• A)The use of third parties decreases the supply of a service.
• B)Reservation systems can be used to alter the demand for services.
• C)Customer participation in services may result in some loss of control by the service establishment.
• D)The marketing department of service organizations must maintain a much closer relationship with the rest of the organization than what is typical in a goods business.
• E)The use of part-time employees increases the supply of a service.

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