Which of the Following Are Special Challenges Associated with the Service

question 35

Multiple Choice

Which of the following are special challenges associated with the service communication strategy?

• A)mistargeted communications
• B)managing expectations and perceptions
• C)advertising to employees
• D)selling/operation conflicts
• E)all of these

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Definitions:

Investments

The allocation of resources, such as time, money, or effort, in the expectation of achieving a future return or benefit.

Underestimating

The act of assessing something as smaller, less important, or less severe than it actually is.

Original Estimates

The initial predictions made regarding the effort, time, and resources required to complete a project or task.

Total Estimate

The comprehensive calculation of the anticipated cost of a project or the final total quantity of something.