Which of the Following Is NOT a Key Component That

question 28

Multiple Choice

Which of the following is NOT a key component that needs to be built into every service quality system?

• A)​listening
• B)​reliability
• C)​servant leadership
• D)​individual play
• E)​service design

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Definitions:

Compensation

Payment or reward provided for services rendered or harm suffered, often relating to employment or legal settlements.

Müller-Lyer Illusion

A visual illusion in which two lines of the same length appear to be different lengths due to the orientation of arrow-like tails attached to their ends.

Susceptible

The state of being likely to be influenced or harmed by a particular thing or condition.