The Primary Contribution of Babich's Customer Satisfaction Models Is That

question 33

Multiple Choice

The primary contribution of Babich's customer satisfaction models is that it stresses the importance of knowing _____ satisfaction ratings.

• A)customer
• B)supplier
• C)employee
• D)competitor
• E)stock holder

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Definitions:

Deceptively Similar

Pertaining to two or more items or elements so closely resembling each other that it may mislead or cause confusion.

Natural Person

A natural person is a human being, legally recognized as an individual capable of rights and obligations, as opposed to a legal entity like a corporation.

Association

An organized group of people who share a common interest, activity or purpose.

Estate

represents a person's net worth, including all property, possessions, and financial assets, often considered in the context of wills and inheritance.