____ Is Behavior That Goes Beyond the Call of Duty

question 1

Multiple Choice

____ is behavior that goes beyond the call of duty.It involves countless personal touches--little things that distinguish a discrete business transaction from an ongoing relationship.

• A)Developing a proper perspective
• B)Providing discretionary effort
• C)Providing incentives
• D)Building trust through reliability
• E)Staying in touch

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Definitions:

Variable Expenses

Variable expenses fluctuate in direct proportion to changes in activity level or volume, such as sales or production quantities.

Fixed Expenses

Expenses that do not change with the level of production or sales within a certain range and period, such as rent, salaries, and insurance.

Break-Even Sales

The amount of sales revenue needed to cover all fixed and variable costs, resulting in no profit or loss.

Variable Production Costs

Costs that fluctuate directly with the level of output, including materials, labor, and other expenses that vary with production volume.