An Effective and Practical Way to Minimize Communication-Style Bias Is

question 51

Multiple Choice

An effective and practical way to minimize communication-style bias is to:

• A)choose customers based on their communication styles
• B)write presentation materials that appeal to all communication styles
• C)send trained communicators to talk to customers with unfamiliar styles
• D)adapt your style to the way the customer communicates
• E)focus more on the content of sales presentations than on message delivery

---

Definitions:

Net Increase

The difference between the current figure and the previous figure when the current figure is larger.

Financing Activities

Activities that result in changes in the size and composition of the equity capital and borrowings of an entity, including issuing shares, repaying loans, or paying dividends.

Operating Activities

Business activities directly related to the production and delivery of goods and services, generating the majority of a company's revenue and cash flows.

Statement Of Cash Flows

A financial report that shows how changes in balance sheet and income affect cash and cash equivalents.