A Newly-Hired Salesperson,Jun-Hee Kim,is Taking Over the Sales Territory of Arvin

question 6

Multiple Choice

A newly-hired salesperson,Jun-Hee Kim,is taking over the sales territory of Arvin Vasquez,a salesperson for her company who is moving out of the area.Arvin left detailed notes on the clients he'd made contact within the CRM system,so Jun-Hee is reviewing these notes.Jun-Hee reads the following about Bob Costello: "Bob is super-friendly and outgoing.He loves to deep-sea fish and goes on three trips a year to fish in the Caribbean.His wife is Carol and his kids are Taylor (4th grade) and Jordan (6th grade) (both girls) .Bob's buying focus is durability and price,and he expects a relationship with a trustworthy sales rep.Bob can be impatient and doesn't like to waste time during meetings.He tends to maintain control and set the agenda."
Based on this summary,what communications style does Bob Costello most likely have?

• A) sociable
• B) directive
• C) emotive
• D) supportive
• E) reflective

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Definitions:

PNS

Peripheral Nervous System, the part of the nervous system outside the brain and spinal cord that connects the CNS to organs, limbs, and skin.

Spinal Nerve Pairs

Spinal nerve pairs are pairs of nerves that emerge from the spinal cord, serving to relay information between the body and the spinal cord.

Coccygeal

Pertaining to the coccyx, the small bone at the base of the spinal column in humans and other apes, often referred to as the tailbone.

Mixed Nerves

Nerves that contain both sensory (afferent) and motor (efferent) fibers, allowing them to transmit signals in both directions between the central nervous system and various parts of the body.