When a Customer Raises a Valid Objection That Cannot Be

question 69

Multiple Choice

When a customer raises a valid objection that cannot be answered with a denial,the salesperson should most likely take which of the following actions?

• A)discuss superior benefits
• B)engage in back-pedaling
• C)begin a pricing approach
• D)re-start the presentation
• E)criticize the competition

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Definitions:

Phobia

An intense, irrational fear of specific objects, situations, or activities that leads to avoidance behavior.

Prevalence

The proportion of a population that is found to have a particular condition or disease at a specific time.

Gender Ratio

The numerical relationship between the number of individuals of one gender in comparison to another within a specific population or context.

Population

The total number of individuals or entities in a specified area or group, often used in the context of demographics and statistical analysis.