Difficulties Closing the Sale Are Most Likely to Arise When

question 37

Multiple Choice

Difficulties closing the sale are most likely to arise when:

• A)the salesperson is not strategically prepared for the close
• B)the"magic moment"has elapsed before the close has been attempted
• C)verbal and nonverbal clues contradict each other
• D)the customer responds positively to the trial close
• E)the salesperson has too much confidence in the close

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Definitions:

Energy Expenditure

The total amount of energy used by an organism for basic bodily functions and physical activity.

Metabolic Processes

The chemical reactions that occur within a living organism to maintain life.

Torpor

A state of decreased physiological activity in an animal, usually by a reduced body temperature and metabolic rate.

Hibernation

A state of minimal activity and metabolic depression entered by animals to survive winter or other adverse conditions.