Braeden Innovations Is a Company That Sells Database Systems and Software

question 3

Multiple Choice

Braeden Innovations is a company that sells database systems and software integration packages to schools and universities. Po Komacho is a trade sales representative with Braeden Innovations. As a trade sales representative, she promotes the company and its products to software resellers and supports their sales representatives in selling Braeden's software to clients. A large part of her job involves attending industry trade shows and working at the Braeden Innovations booth at the exhibit hall of the trade show.
-Po does not sell directly to clients,but she is still responsible for keeping track of the interactions she has with resellers. Where should she keep track of these interactions?

• A)in the notepad of her smartphone
• B)in a spiral-bound notebook she keeps in her laptop bag
• C)in a file on her laptop computer
• D)in her company's computerized CRM system
• E)in a monthly e-mail to her manager

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Definitions:

Self-help Books

Publications written with the intention to instruct readers on solving personal problems.

Conflict Theory

Examines how groups disagree, struggle for power, and compete for scarce resources such as wealth and power.

Structural-functionalism

A theoretical framework in sociology that sees society as a complex system whose parts work together to promote solidarity and stability.

Exchange Theory

A social psychological perspective that posits social behavior is the result of an exchange process to maximize benefits and minimize costs.