Which Behavior Is Appropriate When Discussing the Competition

question 4

Multiple Choice

Which behavior is appropriate when discussing the competition?

• A)answering questions about the competition even if you are unsure so that you are perceived as helpful and knowledgeable
• B)saying "I don't know" if you are not sure about a specific question about the competition
• C)asking customers what their opinions are about the competition
• D)expressing your feelings about the competition
• E)voluntarily initiating a discussion about the competition

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Definitions:

Glass Ceiling

An invisible barrier that prevents minorities and women from rising to upper levels of management and leadership despite their qualifications.

Artificial Barriers

Obstacles that are not based on actual physical limitations but are constructed through societal or organizational practices, hindering equity or progress.

Attitudinal Bias

Involves preconceived notions or judgments that influence an individual's perceptions and behaviors towards others, often leading to unfair treatment.

Fast-Track Program

A program that encourages new managers with high potential to remain with an organization by enabling them to advance more rapidly than those with less potential.