In Order to Be Competitive and Achieve Customer Loyalty,a Salesperson

question 73

Multiple Choice

In order to be competitive and achieve customer loyalty,a salesperson should sell:

• A)the generic product.
• B)the expected product.
• C)the most technologically advanced product.
• D)the value-added product.
• E)at the most competitive price.

---

Definitions:

Finished-Goods Inventories

Stock of completed products ready for sale or shipment to customers, held by a company at any given time.

Annual Holding Cost

The total expenses associated with storing inventory over the course of a year, including warehousing, insurance, spoilage, and obsolescence.

FedEx

A multinational delivery services company known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location.

Facility Cost

Expenses related to the physical buildings, utilities, and equipment required to operate a business.