The Next Step After Establishing Rapport and Getting the Prospect's

question 17

Multiple Choice

The next step after establishing rapport and getting the prospect's attention is:

• A)asking the buyer questions to determine her level of product knowledge.
• B)need discovery.
• C)do small talk to get to know the buyer.
• D)selection of the product.
• E)demonstration of the product.

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Definitions:

pH

A scale that measures how acidic or basic water-based solutions are, stretching from 0 to 14.

pH

A scale used to specify the acidity or basicity of an aqueous solution, ranging from 0 (most acidic) to 14 (most basic).

K

A symbol representing the element potassium, an essential dietary mineral and a highly reactive metal.

[HCO3-]

The chemical formula for bicarbonate, an anion that acts as a buffering agent in the blood to maintain acid-base balance.