If a Salesperson Were Attempting to Involve the Customer in a Presentation

question 79

Multiple Choice

If a salesperson were attempting to involve the customer in a presentation for a diamond ring,s/he might:

• A)explain the store's installment plan of payment for the item.
• B)encourage the customer to try it on.
• C)lay the ring on black velvet to enhance its brilliance.
• D)ask if there are any more questions.
• E)inform the customer of the gem's clarity.