A Customer Walks into a ShipNow Location with Four Boxes

question 51

Multiple Choice

A customer walks into a ShipNow location with four boxes and a document envelope,all going to different destinations in different amounts of time with different security and notification needs.
-What should the salesperson focus on to differentiate ShipNow's product from other shipping services?

• A)the different times ShipNow is able to offer that other shippers cannot
• B)ShipNow's prices are lower than cost
• C)the added value the salesperson creates by making the shipping process and service options easy for the customer
• D)auxiliary products ShipNow sells,like boxes and packing tape
• E)internet tracking of packages

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Definitions:

Administrative Head

The top executive or leader within an administrative structure, responsible for overseeing operations and implementing policies.

Executive Agency

A type of governmental agency that is under the direct authority of the executive branch of government, often responsible for implementing certain legislation.

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Refers to the termination of employment due to an employee's failure to meet specific job standards or misconduct.

Hybrid Rule Making

Hybrid rule making is a regulatory process that combines elements of formal rulemaking, involving public hearings, with informal procedures like written submissions.