To Increase the Odds That Customers Will Give Referrals,a Salesperson

question 67

Multiple Choice

To increase the odds that customers will give referrals,a salesperson should:

• A)build value into the sales process
• B)offer free product or discounts for referrals
• C)motivate buyers through time pressure
• D)provide a rational buying motive
• E)ask sales managers for permission to cut prices

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Definitions:

Aniline

An organic compound with the formula C6H5NH2, used as a precursor to many industrial chemicals, particularly in dye manufacturing.

Aromatic Compound

Organic compounds that contain a planar unsaturated ring of atoms that exhibits a higher degree of stability due to resonance structures.

Phenol

An aromatic organic compound with the molecular formula C6H5OH, noted for its antiseptic properties.

Forensic Chemistry

A field of chemistry dedicated to the application of chemical principles and techniques to the justice system.